Cancellation & Refund Policy

At Schoolhouse Online, we aim to keep things flexible and transparent for our families. Please review the following cancellation and refund terms:

Cancellations

  • You may cancel your membership at any time before your next scheduled payment date.

  • Cancellations must be made through your account settings or by contacting our support team.

  • Once canceled, your membership will remain active until the end of your current billing cycle.

Refunds

  • Due to the immediate access provided to third-party educational programs and digital content, we do not offer refunds once payment has been processed.

  • All sales are final once the billing cycle has started.

Important Notes

  • Please ensure your cancellation is completed before the payment date to avoid being charged for the next cycle.

  • By enrolling in our programs, you agree to these terms.

If you have any questions or need assistance with cancellation, please reach out to us at:
📧info@schoolhouseonline.com

 

Schoolhouse Online – Online Video & Privacy Policy

At Schoolhouse Online, we are committed to providing a safe, supportive, and private environment for our students and families. This policy explains how we manage online video content, live classes, and member access.

1. Privacy Commitment

  • We do not sell, share, or trade your personal information with any third party.

  • All class recordings, live sessions, and member interactions are for registered members only.

  • Access to live classes is restricted to verified members within our community.

2. Teacher Vetting & Student Safety

  • All teachers are carefully screened and vetted before joining our team.

  • We maintain a strict no-bullying policy in all live classes, forums, and chats.

  • Any form of harassment, bullying, or inappropriate behavior will result in immediate review and possible removal from the program.

3. Secure Platforms & Access

  • All video content and live classes are hosted on our own secure server to ensure student safety.

  • Only approved members with active accounts are able to join live classes or view recordings.

  • We continually monitor our systems to maintain the highest level of privacy and protection for our families.

4. Member Responsibilities

  • Members agree not to share login credentials or grant outside access to non-members.

  • Members must respect the privacy of other families and students.

  • Any concerns regarding behavior, privacy, or security should be reported immediately to our administration team.

5. Community Promise

We believe homeschooling should be safe, uplifting, and family-centered. By joining Schoolhouse Online, you become part of a protected community that values:

  • Privacy of families

  • Respect among peers

  • Security in online learning

✅ In short: Your child’s safety and your family’s privacy are our top priorities. We protect our students, safeguard your data, and ensure that live classes remain a secure, members-only experience.